Questions?
Call Us Toll Free at:
1-800-514-0411
We can assist you in planning your trip to Costa Rica! Please contact
our travel
division on how to customize your vacation to meet your budget
and expectations. We will replay with a suggested itinerary and cost within
24 hours.
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About Us
Costa Rica Nature Adventures is a division of
which is licensed by the Costa Rica Tourism Bureau - Registry Nº 3830
What
We Offer
At Costa Rica Nature Adventures, we are committed to providing our customers with the best and most extensive service possible. We do this by putting you first, by understanding your needs and providing you with excellent products and award-winning adventure travel options. Since 1986 our company has been a respected leader in the field of adventure travel, offering a wide range of services that include hotel accommodation, car rentals, white water rafting and some of Costa Rica’s best-loved tours. We own and operate the unique Pacuare Lodge, an enchanting jungle hideaway located on the banks of the Pacuare River - one of Costa Rica’s first true eco-lodges. We are a customer-oriented company that offers personalized service and individual attention in every facet of our customers’ experience, from the reservation process to completion of the tour. Emphasizing a total service experience, we specialize in custom-made itineraries that cater to our customers’ needs and instructions and include everything from an airport transfer to off-the-beaten track expeditions. We are intimately familiar with all the tours and services we offer, whether our own or subcontracted. If for any reason we feel a request is not possible, or not in our customer’s best interest, then we respectfully but firmly say so.
Our Company is fully licensed by the Costa Rican Institute of Tourism. In addition, we have been granted a number of international awards highlighting our dedication to the environment. We pride ourselves on the quality of our tours, the service we provide, and our commitment to do everything we can to make your visit to Costa Rica a fun and satisfying one.
Safety Comes First
At Costa Rica Nature Adventures, your safety is our main priority.
Our guides are fully trained, our equipment is state-of-the-art,
and we continually monitor conditions to make certain every trip
is run safely and with the highest standards of quality. All of
our tours are periodically reassessed to optimize your safety and
comfort. This includes everything from our choice of hotels, drivers
and transportation, to the training of our guides and the equipment
we use. Each trip begins with a thorough safety orientation and
complete first aid and emergency kits are available at all times.
We personally operate the majority of the tours we offer, and only
subcontract services to companies of outstanding reputation and
impeccable safety records. It is our goal to provide the highest
quality standards and equipment available while striving for the
most enjoyable experience possible. Our record speaks for itself,
and reflects this profound concern for the safety of our guests.
Costa Rica Nature Adventures reserves the right to cancel any trip
or change rafting trips to an alternative river or section because
of weather, unsafe water conditions or any other circumstances that
could endanger the safety of our guests and guides. For more information
on Costa Rica Nature Adventures’ policies please read Terms
and Conditions.
In Harmony With Nature
Costa Rica Nature Adventures is an environmentally sensitive
company dedicated to protecting Costa Rica’s rich biodiversity
and fragile natural habitats. To this end we have continually strived
to forge relationships with like-minded companies. This is reflected
in the hotels and lodges we choose, the people we hire, and the
equipment we use. Our very own Pacuare Lodge was designed to minimally
impact the stunning natural paradise around it, and is accessible
only by raft or four wheel drive vehicle with a scenic hike along
the river.
The lodge boasts no generators for electricity. Guests are provided
with candles for use in the bungalows, and the main lodge is lit
with gas lanterns at night. Our bungalows and lodge are constructed
from wood purchased from a sustainable reforestation project operated
by and benefiting small local farmers. We took special care to ensure
that no trees were taken down from our site of primary rainforest.
The Pacuare Lodge has been recognized by the World Tourism Organization
as 1 of only 65 examples throughout the world of good practice in
sustainability and ecotourism. Though any site will have some impact
on the natural environment in which it is placed, the design and
maintenance of the lodge have at their very core our commitment
to minimal impact and maximum education and enjoyment!
Our Professional Staff
All of our staff is committed to and focused on customer satisfaction
- which means we know our customers are the real key to true success.
Our motivated team embraces a spirit of adventure and true concern
for the environment and is dedicated to providing you with friendly
personalized service that focuses on your individual needs and preferences.
Our tours have been carefully selected and tested to ensure the
highest standards of quality and customer satisfaction. Our ground
staff and drivers are certified in first aid and CPR and consistently
provide our guests with a safe and highly entertaining adventure
experience. All of our bilingual river guides are subjected to a
rigorous year around training program designed to acquaint them
with the latest techniques and safety procedures. Additionally,
our river guides are trained in swift-water rescue and many have
additional certifications such as wilderness first aid and wilderness
first responder. Our guides are among the best in the country, a
group of dedicated professionals that add unique insight and humor
to each of the tours we offer. We at Costa Rica Nature Adventures
are proud of our exceptional employees and their dedication to providing
our customers with outstanding travel adventures.
Our Costa Rica offices are conveniently located in the heart of
San José, on 5th Avenue, between 33 and 35 streets. We are
open year-round, seven days a week, from 6 a.m. to 8 p.m.
Our friendly and helpful staff is available to plan the best trip
for you, as well as to assist with lodging and other quality activities.
More Than Tourism
Like many isolated rural areas in Costa Rica, infrastructure
in the community where the Pacuare River put in and the Pacuare
Lodge are located is limited and poorly maintained by the government.
From the beginning, we have strongly believed that responsible tourism
should benefit and respect local communities. To this end we have
implemented Our Community Support Program,
which works directly with people and institutions in the Pacuare
area by providing economic assistance, improving and maintaining
roads, and by coordinating the donation of economic resources and
equipment. A percentage of each Internet reservation is donated
directly to the three primary schools located along the Pacuare
River between Tres Equis and Siquirres. Gifts and donations for
these schools are also welcome, and will be transferred in their
entirety to the school boards (no administrative or other fees are
deducted), who use the funds for much-needed materials and student
services. For larger donations by people going on one of our overnight
Pacuare trips, we will arrange a personal visit on horseback to
the Bajo del Tigre School to meet the teacher and schoolchildren.
Customer Satisfaction
As one of Costa Rica’s most experienced adventure travel companies,
we set the standard other companies strive to equal. Our business
is based on superior customer service and anticipating our customer’s
needs. The use of guest surveys on all of our tours allows us to
monitor daily our customers’ suggestions and comments, enabling
us to improve our products and services, as well as take quick action
to solve any inconvenience experienced by our guests. All of our
employees are dedicated to ensure that your travel experience is
unforgettable, from the reservation process to completion of the
tour. Let us transform an ordinary vacation into a memorable travel
experience!
See what others have to say in our Guest Comments section.
Our Costa Rica offices are located on 5th Avenue, between 33 and
35 streets. We are open year-round, seven days a week, from 6 a.m.
to 8 p.m.
Contact: Roberto Fernandez
Telephones: +506 2222-53939 / 2222-40505
Fax: +506 2225-36934
TOLL-FREE:1-800-514-0411
Mailing Addresses:
From Inside Costa Rica:
P.O. Box 11071-1000 San José
San José, Costa Rica
From Outside Costa Rica:
P.O. Box 025216
Miami, FL 33102-5216
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